Warranty

What's Covered

• Defects in workmanship for the labor performed during assembly
• Manufacturer hardware defects, for the duration of each component's manufacturer warranty
• DOA (dead-on-arrival) components reported within [X] days of delivery

What's Not Covered

• Physical damage caused after delivery, including drops, spills, or improper handling
• Damage from unauthorized modifications, overclocking beyond recommended limits, or third-party repairs
• Normal wear and tear, cosmetic issues, or software-related problems unrelated to hardware

How to Request Support

Open a support ticket in the ShiftyBuilds Discord, or contact us by email, with your order number and a description of the issue. We'll walk you through diagnostics and next steps.

How Warranty Claims Work

Once a claim is submitted, a builder reviews the issue and confirms whether it's covered. Covered claims are repaired or the affected part is replaced; we'll let you know expected turnaround before proceeding.

This page does not constitute a legal contract. Full warranty terms will be provided with your order confirmation.